Returns & Exchanges
At VOXY, we want you to feel confident and powerful in your gear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you can get back to your workout without the stress.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all labels are intact and the gear is free from gym chalk or sweat marks.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our warehouse team inspects your return for quality assurance, we will process your refund or ship your new size within 5-7 business days.
